Privacy policy

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@dazzlix.store or by mail using the details provided below:

Multan, Multan 60000, Pakistan

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.

 

See the list below for more information about what Personal Information we collect and why:

 

1. Device Information

• Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

   

• Source of collection: Collected automatically when you access our Site using cookies, log files, tags, or pixels.

   

• Disclosure for a business purpose: Shared with our processor Shopify.

• Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

2. Order Information

• Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and send you information or advertising relating to our products or services (in line with your preferences).

• Source of collection: Collected directly from you.

• Disclosure for a business purpose: Shared with our processor Shopify and shipping partners.

• Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

3. Customer Support Information

• Purpose of collection: To provide efficient customer support and ensure smooth deliveries.

• Source of collection: Collected directly from you or through Shopify.

• Disclosure for a business purpose: Used internally to assist in business growth and order resolution.

• Personal Information collected: Delivery details, order history, and any communication notes provided by you.

Minors

The Site is not intended for individuals under the age of 7. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

 

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

 

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out here: Google Analytics Opt-out.

   

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

• We use Shopify Audiences to help show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer.

How to Opt-Out of Targeted Advertising:

• FACEBOOK Ads Settings

• GOOGLE Ads Settings

• BING Personalized Ads

• Digital Advertising Alliance Portal

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

Lawful Basis (For EEA Residents)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

 

• Your consent.

   

• The performance of the contract between you and the Site.

   

• Compliance with our legal obligations.

   

• To protect your vital interests.

   

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling).

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or significant effect on you. Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions (persists for a few hours).

• Temporary blacklist of credit cards associated with blacklisted IP addresses (persists for a few days).

Your Rights

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. Your data may be transferred outside of Europe (including to Canada and the United States) for processing by Shopify.

 

CCPA (California Residents)

If you are a resident of California, you have the right to access the Personal Information we hold about you (the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, or designate an authorized agent to submit these requests on your behalf, please contact us.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media cookies to optimize your experience, remember your preferences (like login or region), and understand website usage.